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    SAP Commerce

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    SAP Business AI

    Unlock Smarter Customer Experiences

    SAP Business AI

    Tap into SAP Business AI to deliver smarter experiences across your entire customer journey. From marketing to service: automate, personalise, and scale with confidence.

    SAP Business AI

    AI Built for Business and for You

    SAP Business AI integrates seamlessly into your existing SAP landscape, delivering real-time intelligence across every function: sales, marketing, service, and commerce. Unlike generic AI tools, it's context-aware, industry-trained, and designed for enterprise-grade impact.

    • Personalise at scale across channels
    • Predict customer behaviour and churn
    • Automate service resolutions and ticket routing
    • Improve decision-making with predictive analytics
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    Why Choose SAP Business AI

    Discover the key capabilities that make SAP Business AI a powerful driver of transformation: embedding intelligence across your SAP landscape to help your teams work smarter, respond faster, and deliver exceptional customer experiences at scale.

    SAP CX AI Toolkit

    The toolkit brings Joule agents and AI tools to your SAP Customer Experience solutions, powered by your enterprise data.

    Transform your sales, service, and e-commerce processes with agentic and generative AI

    The SAP CX AI Toolkit is a curated suite of AI capabilities designed to help you accelerate innovation in your customer-facing processes. Whether you're using Emarsys, Sales Cloud, or Commerce Cloud, the toolkit helps you adopt AI features with low code and fast time-to-value.

    • Pre-built AI Models: For churn prediction, product recommendations, customer scoring
    • Guided Configuration: Integrate without heavy development
    • Composable AI Services: Use what you need, where you need it
    • Embedded in Your Workflows: AI inside SAP CX, not bolted on
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    Why Choose SAP CX AI Toolkit

    Discover the key features that make the SAP CX AI Toolkit an essential part of any modern customer experience strategy - empowering your teams to automate tasks, uncover insights, and deliver hyper-personalised experiences with speed, accuracy, and enterprise-grade security.

    AI That Works for CX: Discover the SAP CX AI Toolkit

    Learn how to harness the SAP CX AI Toolkit to personalise customer journeys, automate decision-making, and increase customer lifetime value—without complicating your systems.

    Why Langia for SAP Business AI?

    At Langia, we combine deep SAP CX expertise with a sharp focus on intelligent innovation. Our consultants are skilled in implementing and extending SAP Business AI and the SAP CX AI Toolkit to deliver tangible results across your customer journey. From strategy to deployment, we help you harness AI to automate processes, personalise interactions, and make smarter, data-driven decisions. Partner with us to turn SAP’s AI capabilities into real business impact.

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    Why Langia?

    At Langia, we pride ourselves on offering specialised expertise in SAP CX solutions, ensuring that our clients receive tailored services that align with their specific business goals.

    Langia is Recognized by Customers

    Discover how businesses like yours have achieved success with SAP Sales Cloud and SAP Service Cloud by exploring our customer success stories.

    Contact Us for a Free Consultation

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