--- title: SAP Emarsys • Langia IT Solutions AB description: How Langia can help you with SAP Emarsys --- [Skip to content](https://www.langia.se/en/sap-emarsys#main-content) [![Langia Homepage](https://www.langia.se/hubfs/BW/logo_s.svg "Langia Homepage")](https://www.langia.se/en/) **en**  | [fi](https://www.langia.se/fi/sap-emarsys)  | [no](https://www.langia.se/no/sap-emarsys)  | [sv](https://www.langia.se/sv/sap-emarsys) - SAP CX - [SAP Commerce](https://www.langia.se/en/sap-commerce) - [SAP Emarsys](https://www.langia.se/en/sap-emarsys) - [SAP Sales Cloud & Service Cloud](https://www.langia.se/en/sap-sales-service) - [SAP Customer Data Solutions](https://www.langia.se/en/sap-cdp-cdc) - [SAP Business Technology Platform](https://www.langia.se/en/sap-btp) - [SAP Business AI](https://www.langia.se/sap-business-ai) - Services - [E-Commerce](https://www.langia.se/en/services#commerce) - [Marketing Automation](https://www.langia.se/en/services#marketing) - [Microservices](https://www.langia.se/en/services#microservices) - [Mobile Apps](https://www.langia.se/en/services#mobile) - [Process Optimisation](https://www.langia.se/en/services#process) - Expertise - [CX Management](https://www.langia.se/en/expertise#cx) - [Agile Team](https://www.langia.se/en/expertise) - [Front-end Engineering](https://www.langia.se/en/expertise#frontend-engineering) - [Back-end Engineering](https://www.langia.se/en/expertise#backend-engineering) - [GraphQL](https://www.langia.se/en/expertise#graphql) - [Test Automation](https://www.langia.se/en/expertise#test-automation) - [Quality Assurance](https://www.langia.se/en/expertise#quality-assurance) - [Project Management](https://www.langia.se/en/expertise#project-management) - [Agile & Scrum Mastery](https://www.langia.se/en/expertise#agile) - [Business Analysis](https://www.langia.se/en/expertise#ba) - Insights - [Customers](https://www.langia.se/en/customers) - [Webinars](https://info.langia.se/webinar) - [Whitepapers](https://www.langia.se/en/white-paper) - [Blog](https://blog.langia.se/en) - Langia - [About Langia](https://www.langia.se/en/our-story) - [Team Langia](https://www.langia.se/en/team) - [Careers](https://careers.langia.se/) - [Responsibility](https://www.langia.se/en/csr) - [Contact](https://www.langia.se/en/contact) # SAP Commerce [Image by DilokaStudio](https://www.freepik.com/free-photo/customer-service-business-contact-concept-wooden-cube-block-which-print-screen-letter-telephone-email-address-message_24458818.htm#page=2&query=icons%20contact%20on%20wood%20cube%20business&position=0&from_view=search&track=ais) on Freepik ## Transform Your Customer Engagement with SAP Emarsys Deliver personal, scalable, and data-driven customer experiences across multiple channels with SAP Emarsys, now a core part of Langia’s SAP expertise. SAP Emarsys is a cutting-edge customer engagement platform that enables businesses to build personalised, data-driven marketing campaigns across multiple channels. By leveraging advanced AI, automation, and deep customer insights, SAP Emarsys empowers organisations to deliver the right message to the right customer at the right time. With its easy-to-use interface and robust features, SAP Emarsys is ideal for businesses looking to streamline their marketing efforts and boost customer loyalty. [![Contact us to learn more](https://no-cache.hubspot.com/cta/default/20190819/3f903227-a04a-40cc-89c4-730add096f7f.png)](https://cta-redirect.hubspot.com/cta/redirect/20190819/3f903227-a04a-40cc-89c4-730add096f7f) [Image by lookstudio](https://www.freepik.com/free-photo/cute-young-woman-student-business-lady-showing-thumbs-up-well-done-sitting-outdoor-cafe-terrace-with-laptop-wearing-pink-smart-clothes_10216030.htm) on Freepik ![](https://20190819.fs1.hubspotusercontent-na1.net/hub/20190819/hubfs/emarsys%201.jpg?width=1200&length=1200&name=emarsys%201.jpg) ![](https://20190819.fs1.hubspotusercontent-na1.net/hub/20190819/hubfs/emarsys%202.jpg?width=1200&length=1200&name=emarsys%202.jpg) ![](https://20190819.fs1.hubspotusercontent-na1.net/hub/20190819/hubfs/emarsys%203.jpg?width=1200&length=1200&name=emarsys%203.jpg) ![](https://20190819.fs1.hubspotusercontent-na1.net/hub/20190819/hubfs/emarsys%204.jpg?width=1200&length=1200&name=emarsys%204.jpg) ![](https://20190819.fs1.hubspotusercontent-na1.net/hub/20190819/hubfs/emarsys%205.jpg?width=1200&length=1200&name=emarsys%205.jpg) [More about SAP Emarsys](https://langia-sap-cx-5179.brandcast.io/#sap-emarsys) ## Why Choose SAP Emarsys? Discover the key features that make SAP Emarsys the leading platform for delivering personalised, data-driven customer engagement at scale. ## Omnichannel Customer Engagement Connect with your customers across email, mobile, social, SMS, and more, ensuring a seamless and consistent brand experience. ## AI-Driven Personalisation Leverage AI to create personalised campaigns that adapt to customer behaviours and preferences in real time. ## Data-Driven Insights Gain actionable insights into your customers’ interactions to optimise campaigns and enhance customer loyalty. ## Marketing Automation Automate customer journeys, ensuring timely and relevant communications across the entire customer lifecycle. --- ### Drive Customer Engagement and Retention with SAP Emarsys SAP Emarsys helps you take your marketing strategies to the next level, ensuring that every customer interaction is relevant and timely. With its advanced automation and analytics capabilities, you can improve your marketing efficiency, reduce manual processes, and increase customer satisfaction. By harnessing the power of personalisation and AI, SAP Emarsys allows your business to foster long-term customer loyalty and drive revenue growth. [Meet some of our Consultants](https://www.langia.se/en/team) [Image by lookstudio](https://www.freepik.com/free-photo/cute-young-woman-student-business-lady-showing-thumbs-up-well-done-sitting-outdoor-cafe-terrace-with-laptop-wearing-pink-smart-clothes_10216030.htm) on Freepik ### Why Langia for SAP Emarsys? As a leader in SAP Commerce consultancy, Langia brings unmatched expertise in integrating SAP solutions to help businesses unlock their full potential. Our team is now certified in SAP Emarsys, allowing us to offer end-to-end implementation, customisation, and support for your customer engagement needs. Partner with us to transform your marketing efforts and deliver exceptional, personalised customer experiences. [![Get in Touch](https://no-cache.hubspot.com/cta/default/20190819/57b35877-09ef-46c0-b352-7b1d5aa9f542.png)](https://cta-redirect.hubspot.com/cta/redirect/20190819/57b35877-09ef-46c0-b352-7b1d5aa9f542) [Image by lookstudio](https://www.freepik.com/free-photo/coffee-shop-owner-using-tablet-looking-camera-smiling-waiting-her-first-customer_24746450.htm) on Freepik ## Why Langia? At Langia, we offer more than just technical expertise; we provide a partnership that ensures your business achieves real, measurable results with SAP Emarsys. ## Deep SAP Expertise With years of experience in SAP Emarsys, Langia has the industry knowledge and technical proficiency to implement and optimise solutions tailored to your business needs. ## Customised Solutions We understand that every business is unique. Our team works closely with you to design and implement bespoke solutions that align with your goals, industry, and customer base. ## Proven Track Record Our successful implementations and satisfied clients speak to our ability to deliver on time, within budget, and beyond expectations. ## End-to-End Support From initial consultation and system integration to ongoing support and performance optimisation, Langia is with you every step of the way to ensure seamless implementation and continuous improvement. ## Langia is Recognized by Customers Langia is trusted by businesses to enhance customer engagement and drive personalised marketing with SAP Emarsys. ### JOYSHOP Joyshop, a prominent e-commerce player in the Nordic region, aimed to improve its customer engagement and personalisation capabilities. By partnering with Langia to implement SAP Emarsys, they were able to automate and streamline their customer communication across multiple channels. **Challenge:** Joyshop wanted to offer its customers a seamless experience across different digital platforms, including email, SMS, and social media. The company needed a solution that could automate personalised marketing efforts and ensure consistency in communication. ![joy_logo_bulgarian_rose](https://www.langia.se/hubfs/joy_logo_bulgarian_rose.webp "joy_logo_bulgarian_rose") ![joyshop](https://www.langia.se/hubfs/joyshop.webp "joyshop") **Solution:** Langia helped Joyshop integrate SAP Emarsys into their operations, enabling them to automate marketing campaigns across several channels. SAP Emarsys allowed Joyshop to create personalised messages for different customer segments, increasing the relevance of their communication. The platform’s multichannel engagement capabilities ensured a consistent brand experience across various touchpoints. **Achievements:** - **Automation of Customer Communication:** Joyshop was able to streamline its marketing processes by using SAP Emarsys to automate personalised campaigns. - **Personalised Engagement:** The ability to segment customers and deliver tailored content across multiple channels improved the quality of interactions with their customers. ### JOLLYROOM Jollyroom, Scandinavia’s largest e-commerce store for children’s products, partnered with Langia to enhance their customer engagement strategy. Using SAP Emarsys, Jollyroom was able to personalise their marketing efforts and improve customer communications across multiple platforms. **Challenge:** Jollyroom needed a solution to engage its customers more effectively by leveraging data-driven insights. The aim was to create personalised communication based on purchase behaviour, predict future customer needs, and support their sustainability initiatives. **Solution:** Langia implemented SAP Emarsys to enable Jollyroom to predict customer needs and create tailored offers. By utilising data-driven insights, Jollyroom could effectively personalise customer communications and promote relevant products to their target audience. Additionally, Langia helped Jollyroom align their marketing with their sustainability goals by providing a platform that supports transparency and eco-conscious efforts. **Achievements:** - **Predicting and Suggesting the Next Purchase:** Jollyroom used data about customers’ past purchases to predict and suggest relevant future purchases. For example, after buying a duo stroller, Jollyroom could identify patterns and offer the right products at the right time for growing families. - **Customised Offers and a New Community:** By making communication more relevant and tailored, Jollyroom’s customers received personalised tips and offers that were specific to their family’s needs, rather than generic product advertisements. This helped reduce noise and increased customer satisfaction. ![Jollyroom_logo](https://www.langia.se/hubfs/Jollyroom_logo.png "Jollyroom_logo") [More Reference Cases](https://www.langia.se/en/customers) --- ## The Langia Advantage Langia brings a wealth of knowledge, a customer-centric approach, and a commitment to driving value from your investment in SAP Emarsys. ## Business-Centric Approach We focus on delivering not just a technical solution, but a platform that aligns with your strategic objectives, ensuring long-term growth and competitive advantage. ## Agile and Flexible Delivery Our agile approach ensures quick turnarounds and the flexibility to adapt as your business and customer needs evolve, allowing for ongoing refinement and optimisation of the solution. ## Continuous Innovation By keeping up with the latest updates and trends in SAP Emarsys, we ensure that your platform remains at the forefront of technology, benefiting from the latest features and improvements. ## Data-Driven Decision Making Langia ensures that you leverage SAP Emarsys to its full potential by providing actionable insights and recommendations, empowering you to make informed business decisions that drive results. ## Contact Us for a Free Consultation [Image by DilokaStudio](https://www.freepik.com/free-photo/customer-service-business-contact-concept-wooden-cube-block-which-print-screen-letter-telephone-email-address-message_24458818.htm) on Freepik [![Contact Us](https://no-cache.hubspot.com/cta/default/20190819/92bd2b22-81dc-433e-bd44-fe85f616cd8e.png)](https://cta-redirect.hubspot.com/cta/redirect/20190819/92bd2b22-81dc-433e-bd44-fe85f616cd8e) [![Langia Logo](https://www.langia.se/hubfs/BW/logo_s.svg "Langia Logo")](https://www.langia.se/en/) ### CONTACT US Strandvägen 78 234 31 LOMMA, SWEDEN [Send us an email](https://www.langia.se/en/contact#message) [+46 702 32 41 08](tel:+46702324108) - [Home](https://www.langia.se/en/) - [Services](https://www.langia.se/en/services) - [Careers](https://careers.langia.se/) - [BLOG](https://blog.langia.se/en) [Follow us on Facebook](https://www.facebook.com/langiaItSolutions) [Follow us on LinkedIn](https://www.linkedin.com/company/6380290) [Follow us on Twitter](https://twitter.com/LangiaIT) [Follow us on Instagram](https://www.instagram.com/langiaitsolutions/) [![The seal is issued by UC AB. 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