The Covid-19 pandemic has reshaped online shopping. Based on an analysis from UNCTAD, global e-commerce sales rose to $26.7 trillion in 2020, making up 19% of all retail sales. This dramatic increase in share is reflective of the huge worldwide shift towards online shopping since the onset of Covid-19.
Clearly, the pandemic has meant a big leap forward for the online business worldwide, but is this shift going to last? According to a report by Forbes that it will, with 45% of customers stating that the new shopping behaviors they adopted during Covid-19 have become “habits” that will continue after the pandemic. As the pandemic has contracted the digitalization that would normally occur over years into months, it’s more important than ever to invest in your SAP Commerce solution to not be left behind. Langia offers highly specialized experts who can help you to remain agile to respond effectively to evolving consumer habits, and enhance the omnichannel customer experience to stay competitive. Our leading SAP Commerce experts, many of who have a background with SAP or Hybris itself ensure excellent quality in our delivery and have experience from major international end customers and projects.
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